Review the shipping and the product separately
Quote
you have an Amazon review where they're supposed to be reviewing the product. Yeah, all they do is bitch about the shipping. Okay, so I for this is there's going to be a two part two part.
Episode 143: In the SCIF (episode page, opens in a new tab) 00:12:21 (play audio from this timestamp, opens in a new tab)
Speaker-labeled
Summary
Like Amazon reviewers who only complain about shipping, feedback gets muddled when delivery problems are mixed with the thing itself. When reviewing Adam's first music show, Dave split it in two: the delivery (Safari kept killing the audio) and the show itself (four out of five stars).